Privacy Policy

Privacy Policy and Use of Cookies

1. Introduction

At Távola Design, we are committed to protecting your privacy and ensuring that your personal information is handled with the utmost care and security. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

By using our website and providing your personal data through the contact form or consenting to the use of cookies, you agree to the practices described in this policy.

2. Information Collected

When you submit a quote request through our contact form, we collect the following personal information:

• Name;
• Email address;
• Phone number (optional);
• Message or details of the design request.

2.2 Browsing Data and Cookies

Additionally, we use Google Analytics to automatically collect information about your device and your interaction with our website, such as pages visited, time spent, and demographic information. Therefore, our website uses cookies to improve the user experience and for analytics and marketing purposes.

2.2.1 CSRF Cookie

Our website, developed in Laravel, uses a CSRF (Cross-Site Request Forgery) cookie to ensure the security of information and prevent malicious attacks. This cookie does not collect personal data and is used exclusively for security purposes, helping to verify the authenticity of requests submitted through forms on our website.

3. Use of Information

The personal information we collect is used exclusively for the following purposes:

• Responding to your quote requests and providing requested services;
• Communicating with you about your design project;
• Improving our communication and services;
• Complying with legal and regulatory obligations, including the GDPR.

Browsing data collected by Google Analytics is used to:

• Analyze website usage;
• Improve the user experience;
• Personalize content and offers.

4. Data Sharing

We do not share your personal data with third parties except when necessary to fulfill the purpose for which you provided them or as required by law.

5. Data Security

We have implemented appropriate security measures to protect your personal information against unauthorized access, misuse, or disclosure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

7. Your Rights

Under applicable data protection laws, including the GDPR, you have the right to:

• Access your personal data;
• Correct incomplete, inaccurate, or outdated data;
• Request anonymization, blocking, or deletion of unnecessary or excessive data;
• Request the portability of your data to another service provider;
• Withdraw consent, where data processing relies on it.

To exercise these rights, please contact us using the methods provided on the website.

8. Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will take effect immediately upon publication on our website.

9. Contact

If you have any questions or concerns about our Privacy Policy, please contact us.

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